SHIPPING POLICY
Last Updated: September 1, 2026
Thank you for shopping with P180. This Shipping Policy explains how orders placed through 180reset.com are processed, shipped, and handled.
1. ORDER PROCESSING
We work to process and ship orders as quickly as reasonably possible.
Orders are generally processed during normal business days, excluding weekends and applicable holidays. Processing times may vary during periods of high order volume, promotions, product launches, holidays, severe weather, or other circumstances outside our reasonable control.
An order confirmation does not mean an order has shipped. You will receive a separate shipping notification when applicable once your order has been prepared for shipment.
2. SHIPPING DESTINATIONS
P180 currently ships to eligible addresses within the United States.
We reserve the right to restrict shipping to certain states, territories, addresses, or jurisdictions when necessary for operational, carrier, legal, or compliance reasons.
3. SHIPPING COSTS
Available shipping methods and applicable shipping charges are displayed during checkout.
Shipping costs may vary based on the order, destination, selected shipping method, promotional offer, or other applicable factors.
4. DELIVERY ESTIMATES
Any delivery timeframe displayed on our website, during checkout, or provided by a shipping carrier is an estimate unless expressly stated otherwise.
Carrier delays can occur after an order leaves our possession. Weather, transportation disruptions, holidays, incorrect addresses, carrier volume, and other circumstances may affect delivery.
If we become aware that we cannot ship an order within the timeframe originally represented, we will handle the delay and any required consent or refund in accordance with applicable law.
5. TRACKING INFORMATION
When tracking is available, customers will generally receive tracking information by email after an order has shipped.
Tracking information may take time to become active after a shipping label is created or a package is transferred to the carrier.
Customers are responsible for monitoring tracking information and ensuring that packages can be safely received at the delivery address provided.
6. SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting an order.
If you discover an address error, contact us at admin@180reset.com as soon as possible.
We will make reasonable efforts to correct an address before shipment, but we cannot guarantee that an order can be modified once processing or fulfillment has begun.
7. RETURNED OR UNDELIVERABLE PACKAGES
Packages may be returned to us because of an incorrect or incomplete address, refusal of delivery, failure to retrieve a package, carrier restrictions, or other delivery issues.
If an order is returned to us, contact admin@180reset.com with your order number.
Depending on the circumstances, additional shipping charges may apply if the customer requests reshipment because of an incorrect address or another customer-caused delivery issue.
Any refund eligibility will be determined under our Refund & Returns Policy and applicable law.
8. LOST PACKAGES
If tracking indicates that a package has not been delivered and appears to be lost in transit, contact us at admin@180reset.com with your order number.
We may work with the applicable carrier to investigate the shipment and determine an appropriate resolution.
Please allow reasonable time for carrier investigations when required.
9. PACKAGES MARKED DELIVERED
If tracking indicates that your package was delivered but you cannot locate it, please first:
• Check the delivery location and surrounding area;
• Check with other members of your household or business;
• Check with neighbors, front desks, mailrooms, or package-receiving areas when applicable; and
• Contact the shipping carrier for additional delivery information.
You may also contact us at admin@180reset.com, and we will review the available shipping information and assist where reasonably possible.
A carrier’s “delivered” scan does not automatically determine either party’s legal rights where applicable law provides otherwise.
10. DAMAGED SHIPMENTS
If your order arrives damaged, contact us as soon as reasonably possible at admin@180reset.com.
Please include:
• Your order number;
• A description of the issue;
• Photographs of the damaged product; and
• Photographs of the shipping packaging when relevant.
Please retain the product and packaging while we review the issue.
Depending on the circumstances, we may provide a replacement, refund, store credit, or another appropriate resolution consistent with our Refund & Returns Policy and applicable law.
11. MISSING OR INCORRECT ITEMS
If an item is missing from your shipment or you receive an item different from what you ordered, contact admin@180reset.com promptly.
Include your order number and photographs when helpful so we can investigate and resolve the issue.
12. ORDER CHANGES AND CANCELLATIONS
We process orders quickly, so changes or cancellations are not guaranteed after an order has been submitted.
If you need to request a change or cancellation, contact admin@180reset.com as soon as possible.
If an order has already entered fulfillment or shipped, it may no longer be possible to modify or cancel it.
13. SHIPPING RESTRICTIONS
Customers are responsible for ensuring that products ordered from P180 may lawfully be purchased, received, possessed, and used in their jurisdiction.
P180 reserves the right to decline or cancel orders when necessary to comply with applicable laws, regulations, carrier restrictions, our Terms & Conditions, or other compliance requirements.
14. RESEARCH-USE PRODUCTS
Products designated as research-use products remain subject to the Research Use Only restrictions described on our website and in our Terms & Conditions.
Shipping a product to a customer does not alter its designated purpose or permitted use.
15. CONTACT US
For questions regarding an order or shipment, contact:
P180
Website: 180reset.com
Email: admin@180reset.com
Please include your order number when contacting us about an existing shipment.